April marks as a very special month in the history of Firefly as the 100% Malaysian airline celebrates its 10 long years of excellence in Malaysia, a celebration that includes staff, management, esteemed passengers, suppliers, industry stakeholders, family and friends.
“Being able to celebrate 10 exciting years is first and foremost a credit to Firefly’s 16,100,000 passengers who have flown us to date and also to our 800 team members who are focused on providing the absolute best service that we can everyday”, said Firefly CEO, Ignatius Ong.
Firefly Celebrates Its 10th Anniversary with Value Added Services
Firefly has brought many passengers from all walks of life to discover the path to a hassle-free and convenient journey to their amazing destinations such as Pulau Pinang, Langkawi, Johor Bahru, Singapore, Phuket, Banda Aceh, Kuantan, Terengganu & many more. Every journey speaks a thousand words as Firefly flies each and every one closer to their families or loved ones.
In a continued commitment to delivering value-added solutions, Firefly has introduced many exciting services such as the much sort-after FY e-wallet, which is a cashless convenience that gives customers a BONUS amount and also allows to purchase tickets anytime without having to worry about unsuccessful transactions when utilising debit cards or credit cards and the collaboration with Grab Malaysia where passengers that purchase return flight tickets with Firefly originating from Subang Skypark, would get a FREE unique Grab voucher code valued at RM10 which can be redeemed by booking a ride via the Grab App for rides to Subang Skypark Terminal.
The true Malaysian airline also encourages public to Get in Style with all the latest Firefly merchandises and Samsung gadgets at an amazing price which is fully warrantied by the manufacturer at its newly launched online store. Having recently partnered with 11street, Malaysia’s latest one stop online shopping store, public can now enjoy a RM100 voucher with a 17% discount when purchased via the 11street website.
“With the economy being sour, this is the best time for you to take good advantage of all the mind-blowing value added services and amenities that we have to offer such as the complimentary refreshments, fast and easy boarding, 20KGs baggage allowance, FlyPremier, web check-in and the convenient city airport” added Ong.
“It is time to be smart and know the value of your money. So, bundle your flight tickets with convenience without burning a hole in your pockets”, he said.
“We can’t just keep asking; we need to give as well. And there is no better joy then constantly exceeding customer expectations, always going the extra mile and pushing the boundaries. It is our desire to deliver an amazing experience – making every journey more enjoyable and helping you achieve your personal travel aspirations. Firefly is an amazing Malaysian organisation that is focus on giving you a wonderful flying experience. You will like our friendly cabin crew as they will take good care of you always”, said a beaming Ong.
“All of us at Firefly would like to shout out a huge thank you for the 10 years of giving us the pleasure to bring you closer to your loved ones, your meetings, your honeymoons, and ultimately your destinations. We are very much honoured and humbled to be your true, 100% Malaysian airline. Do stay tuned to our BIG 10th Anniversary video releasing soon”, added Ong.
From a Malaysian to all Malaysians. Thank you for being with us!
Background on Firefly
Firefly, Malaysia’s Premium Short-Haul Airline began operations in April 2007. Currently, it operates a fleet of 12 ATR 72-500 turboprops out of Penang and Subang, connecting secondary destinations within the Indonesia-Malaysia-Thailand Growth Triangle as well as providing air linkages between Malaysia and Singapore. Firefly provides incredible value, convenient flight timings and excellent service to its passengers. On the ATR 72-500 passengers are allowed 20kg check-in baggage allowance, provided complimentary in-flight refreshments, assigned seating and convenient city airports.
Firefly has received numerous awards and recognitions. In April 25, 2014 Firefly received an award for the Transportation, Travel and Tourism category. In 2012, Firefly was accorded Most Promising Brand of the Year by Putra Brand Awards. On November 15, 2011, Firefly was conferred “Superbrand” status. Other awards received include the 2010 Frost & Sullivan Value Airline of the Year award and the Green Initiative of the Year 2010 award by Leaders in Aviation in conjunction with the Doha Aviation Summit. Firefly is also recognized as the Best Brand in Aviation for the Brand Laureate.
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