After two years in operations, Hard Rock Hotel Desaru Coast continues to strike the chords for its distinguished guests. Since opening, the hotel has hosted both stays and visits by several dignitaries, including the Sultan of Johor and the Prime Minister of Malaysia to name a few.
They have also received recognition on ‘Best for Families 2019’ by Tripzilla Excellence Awards, ‘Traveller Review Award 2020’ by Booking.com and ‘Loved by Guests Award 2020’ by Hotels.com. That’s not all, the hotel was certified a 5-star hotel by the Ministry of Tourism, Arts and Culture of Malaysia.
“We are very excited and grateful to be able to serve our guests, despite the challenging times.
The team has done a tremendous job in prioritizing the safety and health of our guests through Hard Rock International’s SAFE + SOUND program, and I am incredibly proud to stand with the team for our 2nd anniversary celebration,”– Jack Tan, acting General Manager of Hard Rock Hotel Desaru Coast.
The SAFE + SOUND program was developed by a team of hospitality and gaming experts in collaboration with worldwide health and sanitation specialists, such as Ecolab and National Sanitation Foundation (NSF). It is focused on enhanced cleaning practices, social interactions and workplace protocols, while ensuring transparency through the Guest and Team Member journey.
According to Tan, the SAFE + SOUND program was immediately implemented at Hard Rock Hotel Desaru Coast when the hotel reopened after the Movement Control Order ended, to give reassurance and trust that the hotel is providing a safe environment for guests. Some key elements of the SAFE + SOUND program include temperature checks, social distancing, seal of SAFE + SOUND on every guest room door upon arrival, increased cleaning and touchless in room dining, among others. “We make sure every effort is adhered according to the SAFE + SOUND protocols.” said Tan.
Hard Rock Hotel Desaru Coast is rolling out a limited offer to celebrate together with all rock star fans on their 2nd anniversary. Be the first 100 customers to receive a FREE limited–edition 2nd Anniversary Pin worth RM110 when you book direct at hardrockhotels.com/desaru-coast. What’s more, enjoy 20% off in-stay spending for F&B, Rock Spa and Rock Shop merchandise. Terms & conditions apply.
Located in the state of Johor, on the southeastern region of the Malaysian coast, the stunning Hard Rock property is situated in Desaru Coast – a premium integrated destination resort, featuring stylish accommodations, kid-focused amenities, enticing dining outlets and wellness amenities, in addition to its signature music amenity program.
For more information, visit hardrockhotels.com/desaru-coast.
About Hard Rock®:
With venues in 76 countries spanning 262 locations that include owned/licensed or managed Hotels, Casinos, Rock Shops® and Cafes – Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s most valuable collection of music memorabilia at more than 83,000 pieces, which are displayed at its locations around the globe. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. In 2019, Hard Rock International was honored as one of Forbes Magazine’s America’s Best Large Employers, Forbes Magazine’s Top Employers for Women and No. 1 in J.D. Power’s 2019 North America Hotel Guest Satisfaction Study among Upper Upscale Hotel Chains. Hard Rock destinations are located in the world’s greatest international gateway cities, including its two most successful flagship properties in Florida and home to the world’s first Guitar Hotel® in SouthFlorida, where its headquarters are located. The brand is owned by HRI parent entity The Seminole Tribe of Florida. For more information on Hard Rock International visit www.hardrock.com or shop.hardrock.com.